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Leicester CityChildren’s Social Care and Early Help Procedures Manual

6.1 Local Contacts

AMENDMENT

In September 2017, this chapter was updated.

Contents

  1. Child Protection
  2. Children’s Social Care
  3. Leicester Safeguarding Children Board
  4. The Family Information Directory
  5. Early Help
  6. Children, Young People and Family Centres
  7. Complaints and Access to Records Service
  8. Disabled Children’s Service

Child Protection

Tel: 0116 454 1004

Getting the right advice, action and support for children and their families is crucial. That’s why we have one number to access Children’s Social Care and Early Help.  

If you are unsure about the level of response needed for children, young people and families you are working with, the LSCB’s thresholds guidance is an essential first point of information.

Other up-to-date contact information can be found on the Leicester City Council website.

Children’s Social Care

Tel: 0116 454 1004

Other up to date contact information can be found on the Leicester City Council website.

Leicester Safeguarding Children Board

Bosworth House
9-15 Princess Street
West Leicester
LE1 6TH

Tel: 0116 454 6520
Email: lcitylscb@leicester.gov.uk
Website: http://www.lcitylscb.org/

The Family Information Directory

The FID contains information, advice and guidance to help parents, carers, young people and professionals with many aspects of family life. Includes children’s centres, Local Offer, childcare, free early education, activities, childcare provider support, family support.

See the Family Information Service website.

Early Help

If you are unsure about the level of response needed for children, young people and families you are working with, the Threshold for Access to Services is an essential first point of information.

Getting the right advice, action and support for children and their families is crucial. That’s why we have one number to access Children’s Social Care and Early Help.

Tel: 0116 454 1004

Further information can be found on the Leicester City Council website.

Children, Young People and Family Centres

Children, Young People and Family Centres’ Advice Points are for advice, signposting or low-level support for children, young people and families. Further information can be found on Leicester City Council’s Early Help support webpage.

To access the council’s early help wider offer for Children Centres and Family Support, contact information can be found on the Family Information Service website.

Complaints and Access to Records Service
Complaints Manager

Tel: 0116 454 2430
Email: youngpeople-complaints@leicester.gov.uk

Further information on making complaints see the Leicester City Council website.

Click here for contact and other information on access to children’s social care records.

Disabled Children’s Service

Tel: 0116 454 4710
Text: 07815 701 790
E-mail: DCS@leicester.gov.uk
Website: http://dcs.leicester.gov.uk/

Local Offer: Information and advice on matters relating to special educational needs and disabilities (SEND).